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f99 com Privacy Policy — Your Data, Our Responsibility

At f99 com, your information is protected with the highest level of security. Find out exactly what data is collected, how it is used, and what rights you have — all clearly explained here.

Last Updated: January 2026

How We Protect Your Privacy

The Core Pillars of f99 com's Privacy Protection

SSL Encryption Protection
At f99 com, all your data is protected with 256-bit SSL encryption. Bank-grade security is applied to every transaction, keeping your personal and financial information safe at all times.
Your data is never sold
Your name, phone number, and personal details are never sold to any third party. f99 com's Privacy Policy is completely clear and uncompromising on this.
Secure Storage of KYC Data
Documents submitted for identity verification are stored on secured servers and can only be accessed by authorized team members in a controlled environment. They are deleted after a defined period once no longer needed.
Minimal Data Collection Policy
f99 com collects only the information necessary to provide its services. No unnecessary personal data is requested, and a strict data minimization policy is observed.
Marketing opt-out option
You can opt out of promotional emails or SMS at any time. Manage your notification preferences directly from your account settings.
Regular Security Audits
The f99 com security team conducts regular system audits. Any potential vulnerabilities are promptly identified and resolved to keep your information safe at all times.
Table of Contents
Your privacy is our priority: f99 com believes every user has the right to full control over their own data. This privacy policy tells you exactly what we do — and what we don't.
01

Introduction & Applicability

Welcome to the f99 com Privacy Policy. This document explains how f99 com collects, processes, stores, and protects the personal data of its users. f99 com is a licensed online gaming and Sports Betting platform.

This Privacy Policy applies when you:

  • You visit the f99 com website or app.
  • Create an account or log in.
  • Use any of our services.
  • Contact the support team.
Consent: By using f99 com, you consent to the processing of your data as described in this privacy policy. If you object to any part of this policy, please refrain from using the platform.
02

What Information We Collect

F99 com only collects data that is necessary to deliver and improve its services. Below is a detailed breakdown of the three types of data collected:

Data Type Example Mandatory
Identity Information Name, date of birth, national ID Yes
Contact Information Mobile number, email address Yes
Financial Information Mobile Pay/Nagad number, transaction history Yes
Technical Data IP address, device information, browser Yes
Usage Data Betting history, game logs, preferences Yes
Marketing Preferences Notification settings, communication preferences Optional

F99 com does not collect sensitive information beyond what is listed above — including religion, political views, or health data.

03

How We Collect Information

F99 com collects data through several methods. Each is transparent and based on user consent.

  • Directly provided information: Information you provide directly through the registration form, KYC verification, payment form, or support chat.
  • Automatically Collected Information: Technical data is collected through cookies, log files, and analytics tools while you use the site.
  • From third parties: Limited information may be received from payment gateways for transaction confirmation or from identity verification agencies.
Please Note: f99 com will never call you to ask for your password or full payment details. If you receive any such contact, treat it as fraudulent and report it to us immediately.
04

Purpose of Data Use

F99 com uses your information solely for the following specific purposes:

  • Account Management: For registration, login verification, and profile management.
  • Service Delivery: For betting, gaming, and payment processing.
  • Security Assurance: To prevent fraud, money laundering, and unauthorized access.
  • Customer Support: To resolve your questions and issues.
  • Legal Compliance: To meet regulatory authority requirements.
  • Service Improvement: To improve user experience and platform quality.
  • Promotional communications: To send bonus and promotional offers only where consent has been given.

If your data is ever used for purposes beyond this list, you will be informed in advance and, where necessary, fresh consent will be obtained.

05

Data Sharing Policy

F99 com never sells your data. However, information may be shared with third parties in the following limited circumstances:

  • Payment Processor: Information required to process transactions via Mobile Pay, Nagad, or Rocket.
  • Identity Verification Agencies: Authorized third parties for the KYC process.
  • Law enforcement agencies: In response to legal orders or regulatory requirements.
  • Technology partners: For site operations only, under strict confidentiality agreements.
Our commitment: All third parties with whom data is shared are contractually bound to uphold f99 com's privacy standards. They may not use this information for their own marketing or any other purpose.
06

Cookies & Tracking Technologies

The f99 com website uses cookies and similar technologies to improve service quality.

Cookie Type Purpose Duration
Essential Cookies Login session, security Until end of session
Functional Cookies Saving Language & Preferences 1 Year
Analytics Cookies Site usage statistics 2 Years
Marketing Cookies Showing relevant offers 30 days

Cookies can be disabled through your browser settings. Please note that turning off essential cookies may affect the functionality of certain site features.

07

Data Retention Period

F99 com does not retain data longer than necessary. The general guidelines are:

  • All profile information is retained for the duration that the account remains active.
  • Following account closure, transaction records are generally retained for up to 5 years as required by law.
  • KYC documents are securely deleted after a defined retention period following verification.
  • If marketing consent is withdrawn, the relevant data is removed immediately.
Legal Obligations: Certain financial records are legally required to be retained for a specified period under anti-money laundering laws. This is outside our discretion, but the security of that data is always maintained.
08

Your Rights

As a f99 com user, you have several important rights over your own data:

Right to Access Data
You may submit a request to find out what information f99 com holds about you.
Right to Rectification
Request a correction to inaccurate or outdated information at any time.
Right to Erasure
You may request deletion of your account and data where no legal obligation requires us to retain it.
Right to Restrict Processing
In certain circumstances, you may request that the processing of your data be restricted.
Data Portability
You may request a copy of your data in a readable format.
Right to Withdraw Consent
Withdraw your consent for marketing or optional processing at any time.

To exercise any of these rights, email us at support@f99com.biz. We will do our best to respond within 30 days.

09

Protection of Minors

F99 com strictly refrains from providing services to anyone under the age of 18. We do not knowingly collect any personal information from minors.

If a minor has accidentally created an account, a parent or legal guardian may contact us. We will promptly delete the account and all associated data.

10

Privacy Policy Updates

F99 com may update this Privacy Policy from time to time. Before any significant changes are made:

  • A notice will be posted on the platform.
  • You will be notified at your registered email address.
  • The "Last Updated" date at the top of the page will be revised accordingly.

Continued use of the platform after any changes are made will be considered acceptance of the updated policy. We recommend checking this page regularly.

11

Contact & Complaints

For any privacy-related questions, complaints, or requests, please contact f99 com:

Response Time: For privacy-related requests, f99 com typically provides an initial response within 72 hours and aims to reach a full resolution within 30 days.
Safe & Secure

Your data is secure — get started with confidence

Your privacy is our top priority at f99 com. Enjoy betting in a safe environment — open an account today.

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Read more: Terms & Conditions  |  Responsible Gaming

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